Mobile system to Support collaborative ethnography

Resumo

The methods of field research are useful in several aspects of the assessment of human-computer interaction (HCI) and the interaction of working teams in organizations. These aspects include, among others, the collection of requirements of users/systems and the analysis of the activity of workers in complex environments, being helpful for the extraction of tacit knowledge and for the group’s practical skill. Aiming to elicit this team knowledge [1], methods of analysis of cognitive work (Cognitive Task Analysis or CTA), like an interview, an observation and/or ethnography, can be used.

This work will present the prototype of a mobile application for collaborative ethnography. The proposed prototype has the intent to expand the use of mobile collaborative applications in these studies.